This Cookie Policy explains how Complementary Training (“we”, “our”, or “us”) uses cookies and similar technologies when you visit https://complementarytraining.com (the “Site”).
The Site is operated by:
Athlete Software Solutions d.o.o. Beograd – Stari Grad
Maršala Birjuzova 32
11000 Belgrade
Serbia
If you have questions regarding cookies or data protection, you may contact us at: office@athletess.com
This Cookie Policy should be read together with our Privacy Policy.
1. What Are Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website.
Cookies help websites function properly and allow website owners to collect information about how visitors interact with their site.
Cookies may be set by:
- the website you are visiting (first-party cookies), or
- third-party services integrated into the website (third-party cookies).
Cookies may be temporary (session cookies) or persistent cookies that remain stored for a certain period.
2. Types of Cookies We Use
We use several types of cookies on the Site.
Essential Cookies
These cookies are necessary for the proper functioning of the website.
They enable core features such as:
- secure user login
- membership access
- course access
- shopping cart functionality
- payment processing
- account management
Without these cookies, parts of the website may not function properly.
Examples include cookies used by:
- WordPress
- WooCommerce
- WishList Member (membership system)
Because these cookies are necessary for the operation of the Site, they may be placed without explicit consent.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our website so we can improve its performance and user experience.
We use:
Google Analytics (GA4)
These cookies collect information such as:
- pages visited
- time spent on pages
- approximate geographic location
- device and browser information
- referral sources
Google Analytics may process this information on servers located outside Serbia.
We only use analytics cookies after you provide consent through the cookie banner.
Marketing and Tracking Cookies
Marketing cookies are used to track visitors across websites in order to display relevant advertisements and measure marketing performance.
We use:
Facebook (Meta) Pixel
This technology allows us to:
- measure advertising performance
- create custom audiences
- show relevant advertisements on Meta platforms
- Facebook may combine this information with your Facebook account if you are logged in.
- Marketing cookies are only placed after you provide consent through the cookie banner.
Functional Cookies
Functional cookies help remember user preferences and improve the usability of the website.
Examples include:
- language preferences
- login sessions
- membership settings
- saved user preferences
3. Third-Party Cookies
Some cookies are placed by third-party services integrated into the Site.
These services may collect information independently according to their own privacy policies.
Third-party services used on the Site include:
- Google Analytics
- Facebook Pixel
- Mailchimp (email marketing)
- YouTube (embedded videos)
- Vimeo (embedded videos)
- Twitter/X widgets
These services may place cookies when you interact with embedded content such as videos or social media features.
We recommend reviewing the privacy policies of these services for more information.
4. Consent for Cookies
When you visit our website for the first time, a cookie banner will appear asking you to accept or manage cookie preferences.
This banner is provided by Complianz, our consent management platform.
You can choose to:
- accept all cookies
- reject non-essential cookies
- customize cookie preferences
Your preferences can be changed at any time through the cookie settings available on the Site.
5. Managing Cookies
You can also control or delete cookies through your browser settings.
Most browsers allow you to:
- view stored cookies
- delete cookies
- block certain cookies
- receive notifications before cookies are stored
Please note that disabling certain cookies may affect the functionality of the website, including login, course access, or membership features.
Instructions for managing cookies can be found in your browser’s help section.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- legal changes
- updates to website functionality
- new services or technologies
The latest version will always be available on this page.
If you have questions regarding cookies or personal data processing, you may contact:
Athlete Software Solutions d.o.o.
Maršala Birjuzova 32
11000 Belgrade
Serbia
Email: office@athletess.com
